• We don’t take returns.
  • If you’re not happy with your purchase, we want to make it right. You can exchange your item for up to 15 days after purchase
  • Jewelry must be in good condition and watches unworn, unaltered, and accompanied by the original packaging, warranty, and instructions.
  • Exchanges are not allowed on special-ordered watches, custom designs, gift cards, and merchandise received via the Jewelry Replacement Plan.
  • All refunds are credited to the same tender as the original purchase.
  • Credit and Debit Cards – The same account will be credited.
  • Trade-Ins – You will receive either your original trade-in or similar merchandise.

Merchandise Accompanied by a Gift Receipt: You may return your item for a gift card or exchange it for the merchandise within 30 days of the purchase date. Excludes purchases made with Progressive Lease. No refunds are issued on gift cards unless required by law. Exchanges cannot be completed on Jared.com and must be processed in a store. 

For Online Orders: We will credit your original payment method, excluding delivery charges. If paying with PayPal, synchrony, Progressive Leasing, or snap exchanges must be processed via our online store only and are not eligible for exchange.

CLEARANCE PRICING POLICY – Ticketed prices refer to the original ticketed price of the merchandise and may not have resulted in sales. Intermediate markdowns may have been taken down before the clearance prices were shown. Clearance merchandise may have been included in previous promotions. Clearance prices are available for as long as inventory exists.